Shipping Policy

At PORTO SUPPLY CO., we work with international suppliers who ship products directly to the address you provide at checkout.

Delivery Times

Estimated delivery time is 5 to 12 business days, depending on your location.
After payment is confirmed, order processing and fulfillment take 1 to 3 business days.

Tracking

All orders include a tracking number, which will be sent to your email once the shipment is dispatched.

Partial Shipments

If you purchase multiple items, they may be shipped in separate packages, each with its own tracking number.

Customs Fees

In rare cases, customs authorities may charge additional taxes or fees. These costs are the customer’s responsibility.

Shipping Address

Please ensure your shipping details are correct before finalizing your purchase.
If the address is incorrect or the carrier cannot deliver due to absence, the package may be returned to sender, and any reshipping costs will be the customer's responsibility.

Customer Support

If you have any questions, our support team is available via email at: contact@portosupplyco.com.

By placing an order, the customer automatically agrees to the conditions outlined in this policy.